Providence Eye & Laser Specialists is a premier vision correction practice located in Charlotte, North Carolina looking to add a fantastic Front Desk Assistant to our team.

“The best, not the busiest” - we say it and we mean it, everyday. But that does not mean we aren’t growing. Our practice has three Ophthalmologists (LASIK, Cataracts & Ophthalmic Plastic Surgery) and two Optometrists (general eye care). We are a team where everyone works together and we treat every patient like they are a member of our own family. A super friendly outgoing personality with a professional presence is a must. This person must be willing to interact with patients both face to face and over the telephone and have exceptional communications skills.

Learn more and review the full job description below!

Job Description

As Front Desk Assistant your roles and responsibilities are as follows:

  • Patient Check in & Out
    • Schedule next Appointment based on doctor’s instructions
    • Process any additional Payments
  • Answer inbound phone calls
  • All postage once a day
  • All patient packets assembled and mailed once a day
  • Reviewing and sending out medical records as requested
  • Inventory
    • Printed materials
    • Office Supplies

As a Providence Eye & Laser Specialists team member, you are expected to always treat every patient with the utmost respect, attention to detail and friendliness that you would give your family or best friend. This team needs to work together, so in addition to the above details of the roles & responsibilities, you may be asked to take on new (temporary or permanent) roles & responsibilities at any time.

Job Requirements

  • Personable, friendly, professional, likes to interact with people
  • Monday through Friday
  • 8:00am – 5:00pm
  • Comfortable working on a computer
  • Comfortable with Microsoft Word and Outlook
  • Willing to learn practice specific software (NexTech Practice Management and electronic medical records.)
  • Must be:
    • Punctual
    • Reliable
    • Organized
    • Personable
    • Able to multitask

This position is a full-time hourly position.


Our total compensation package is very competitive, including health and dental coverage, 401(k) plan with employer matching contributions, and paid vacation time. Simultaneously, we offer a balanced and calm work environment.

Please send a resume to [email protected]

About Us

At Providence Eye & Laser Specialists, we pride ourselves being the premier vision correction facility in the Charlotte, NC region with extreme attention to detail and personalized attention to give our patients a truly unique experience. We work as a team and treat patients like they are members of our family.